Mends-Cole Consulting
Stellar Strategic Communications Expertise

Mends-Cole
Consulting.

Strategic communications consulting for federal, public-health, nonprofit, and higher-education institutions. Fifteen years of turning complex missions into messages people act on.

RésuméPortfolio
Thesis

A communication strategy is more than a slogan: It is both the control that keeps a message constant as it travels from the briefing room to the public, and the defining rule on how to say the same thing clearly among different audiences.

We approach communication the way we approach research: With listening, restraint, and respect for the audience's attention and needs. The work is to build strategies that survive translation across cultures, channels, and time.

Credentials
15+ Years
Security Clearance
2 Communication Degrees
English Krio French Spanish Italian
A diverse team of strategic communications professionals, including an African American woman, a colleague using a wheelchair, and an LGBTQ+ team member, collaborating around a studio table covered with drafts, notes, and research for a communication plan in the Washington, D.C. area
The strategy table: Where narratives are framed .Photo · Studio Archive
Services

12 Service areas

Twelve service lines, honed across fifteen years of federal, public-health, and nonprofit work.

  • 01

    Strategic Communication Plans & Marketing Roadmaps

  • 02

    Digital & Social Media Strategy

  • 03

    Engaging Content Development

  • 04

    Focus Groups & Survey Research

  • 05

    Speech Writing & Executive Voice

  • 06

    Intercultural Communications

  • 07

    Editorial Guides & SOPs

  • 08

    Plain Language & Section 508 Writing

  • 09

    Communications Project Management

  • 10

    Outreach & Promotion

  • 11

    Conversion & Behavior Change Strategy

  • 12

    Media Outreach & Public Relations

200+

English and Spanish Brochures, Infosheets, & eBooks published

9

Federal agencies served

5

Large international workforces engaged through tailored messages

4

University/ College Institutions Adjunct Professor Posts

2

Methodologies Expertise: Quantitative & Qualitative

Experience

communication specialties

USAID & Department of Defense

Global communications

Strategic communication plans and marketing roadmaps for federal programs operating across cultures and continents. Editorial guides, messaging frameworks, and program communications support.

National Institutes of Health

Tribal Health communications

Stylized culturally sensitive communication strategy and audience-centered content for Native Americans and Alaska Native health research outreach.

University of Maryland at College Park & Montgomery College

university instruction

Adjunct professor teaching public speaking, organizational communication, and communication theory courses to undergraduate students.

Various federal agencies

internal communications

Clear internal messaging systems that align leadership, staff, and partner directorates, with awareness campaigns and a shared voice that keep large organizations moving as one.

National Institutes of Health

Public health & mental health

Public-health content, survey research, and digital strategy for mental health, suicide preventions, sexual harassment prevention, infant safe sleep.

American Civil Liberties Union

nonprofit communications

Blog writing, op-eds, and advocacy communications on rights and policy.

Effective engagement spans strategy, content, research, and editorial systems, often in rooms where cultural fluency can make the difference between a message heard and a message felt.

Contact

Start a
Project

Available for communication strategy, content, research, and editorial engagements with federal, public-health, nonprofit, and higher-education institutions. Reach out by email, phone, or LinkedIn.

describe Your Project